Month: June 2020

As we enter another month of the coronavirus pandemic and various states of lockdown and social distancing measures that restrict how we act on a daily basis, there has never been a better time to reassess what we are doing with our lives, how we can improve and to look at where we would like to be in the future, both personally and professionally. Professional training courses have been hit during the pandemic in similar ways to many other professions, but it has been a good time for individuals to take stock and to think about where they would like to improve, and then access the best professional training courses from providers that offer e-learning courses and plentiful resources that can improve an individual no end in myriad skills and industry-specific topics. We’ve seen over the p

Even the best leaders and managers need insight and perspective to achieve organizational goals. Although strategic planning & eventual execution remains the primary goal of the top management, additional expertise is always welcome. That’s exactly where a strategy consultant fits in. For instance, when a company chooses to hire MPOWR Strategy Consulting Service, they gain from industry knowledge and deep expertise of the consultants. This not merely enhances the process of planning, but also changes the approach to execution. Managers often fail to recognize the relevance of transparent communication. The role of strategy consultants is to fill in those gaps. What to expect from strategy consultants? The role of a strategy consultant is multidimensional in nature, and they don’t pro

Have you noticed recently that there has been a higher volume of calls coming into your company from customers? This could be due to a new line of products and services that has enticed brand-new customers to purchase from your company, or it might be that your in-house customer service team is struggling to deal with complaints and queries after an emergency event or unforeseen problem. Either way, in these times it can be disastrous for your brand and company reputation to be unable to deal with the number of calls. With the help of a contact centre team, your company can deal with any potential obstacles and challenges, coming out stronger than ever before and keeping customers happy. What is Overflow Call Handling? Let’s look at what you might have already as a business. It could be

Coffee is glorious, tasty, life-giving at times, and brings so much joy to so many people around the world. Whether you like to sip a cup of coffee in the sun sat outside your favourite coffee shop or just need that caffeine hit first thing in the morning to help power you through the day, many of us coffee lovers have often thought about what it would be like to open a coffee shop. You won’t be surprised to hear that it isn’t that straightforward. With the right coffee equipment suppliers, a great supplier of coffee beans and the right location for your shop however, and you could be onto a winner! There is a list of coffee shop equipment that you need to make a note of should you be thinking about opening up your coffee shop. This will provide you with a much better chance of success an